NFCBiz ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information about you when you visit our website, purchase our NFC review cards, or interact with our services.
1. Who We Are
NFCBiz is a United Kingdom-based business that designs, manufactures, and sells NFC-enabled review cards to help businesses collect Google reviews from their customers. For any privacy-related queries you can reach us at info@nfcbiz.com.
2. Information We Collect
We may collect the following categories of personal information:
- Identity & contact data: name, business name, email address, phone number, billing and shipping addresses.
- Order data: the products you've purchased, order value, payment confirmation, and the Google Business profile or review link you wish to associate with your card.
- Technical data: IP address, browser type, device information, time zone, and pages visited on our site.
- Marketing data: your preferences for receiving communications from us.
- Support data: any messages, attachments, or information you provide when contacting our support team.
We do not knowingly collect data from anyone under the age of 16.
3. How We Use Your Information
We use your personal data to:
- Process and deliver your orders, including printing and shipping your NFC cards.
- Configure your card with the correct Google review link.
- Provide customer support and respond to your enquiries.
- Send transactional emails (order confirmations, shipping updates, receipts).
- Improve our website, products, and user experience.
- Send marketing communications, where you have opted in. You can unsubscribe at any time.
- Comply with our legal and regulatory obligations.
4. Legal Basis for Processing (UK/EU)
We rely on the following lawful bases under UK GDPR and EU GDPR:
- Contract: to fulfil your order and provide the services you have purchased.
- Legitimate interests: to run, improve, and secure our business.
- Consent: for optional marketing communications and certain cookies.
- Legal obligation: for tax, accounting, and regulatory record-keeping.
5. Sharing Your Information
We never sell your personal data. We only share it with carefully selected third parties who help us operate our business, including:
- Payment processors (e.g. Stripe) to securely handle transactions.
- Shipping carriers to deliver your order.
- Email and hosting providers that power our website and communications.
- Google Places API to help you find your business during checkout.
- Professional advisors (accountants, lawyers) where required.
- Government or law-enforcement agencies where legally required.
6. International Transfers
Some of our service providers are located outside the UK/EEA. Where this happens, we ensure your data is protected by appropriate safeguards such as Standard Contractual Clauses or an adequacy decision from the relevant authority.
7. Data Retention
We keep your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order and tax records are typically retained for at least 7 years in line with UK accounting law.
8. Your Rights
Under UK and EU data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your data (the "right to be forgotten").
- Object to or restrict certain processing.
- Request portability of your data.
- Withdraw consent at any time, where consent is the legal basis.
- Lodge a complaint with the Information Commissioner's Office (ICO) in the UK.
To exercise any of these rights, please email info@nfcbiz.com.
9. Cookies
Our website uses essential cookies to make the site work and analytics cookies to help us understand how visitors use it. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Payment information is processed by PCI DSS-compliant providers and never stored on our servers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date shown at the top.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@nfcbiz.com.